Digitalization
29. June 2023
The “product-focused software engineer” 101
Having a product-focused approach as a software engineer is crucial to delivering value to customers quickly and efficiently. By following this framework, your team can deliver customer value faster. Here are some key points to consider.

Encourage engineers to ask: “Why are we doing this?”
It is important to train engineers to understand the customer’s needs and pain points. When they are able to understand and relate to the customer’s challenges, they can begin to develop high-value features.
This requires engineers to look beyond technical specifications and truly understand how their work helps solve the customer’s problems.
Understand what customer value is
By starting projects with a team discussion about customer value—ideally involving the customer where possible—you can ensure that the entire team has a clear understanding of what matters to the customer.
This creates a shared vision and direction for product development and helps avoid wasting resources on unnecessary features.
Encourage engineers to share their opinions and ideas
It is important to create an environment where engineers feel safe expressing their opinions and ideas.
By encouraging discussion and challenging requirements based on business objectives, engineers can help identify the most valuable and effective features.
This can lead to faster development of high-performing solutions and greater satisfaction for both customers and developers.
Let developers map value and effort for features
When engineers assess the value and effort of different features, they can plan strategically to maximise the product’s effectiveness and value delivery.
By prioritising the features that deliver the most value with the least effort, you can deliver valuable features to customers faster.
By following these steps, your team will be more successful at delivering value to customers faster.
The product-focused approach provides a shared goal and direction for the team and helps ensure that everyone is working to meet customers’ needs and expectations.
Remember that ongoing follow-up and adjustment are required to optimise the process and continue improving value delivery over time.